decisions

we're off to London in February to do the tourist bit. I promised Paul as part of his birthday present last May to take him on the London Eye and (cunningly) I have also noted that there's a Miffy exhibition on at the V&A Museum which finishes in March so I needed to get my skates on. He's accepted the futility of putting up a fight on this one and is taking the "if you can't beat them...may as well get a weekend away out of it" approach, bless him!

Anyway, we have spent the evening pondering on places to stay, weighing up the ridiculous costs of hotels centrally with the benefits of locality, compared to the cheaper ones that sit way outside the centre. It soon became apparent, however, that despite our attempts to make solid judgements based on fair and appropriate criteria (we both like to look at the reviews of places on Tripadvisor and Venere), when it came down to it, we were both influenced by the same thing - bedlinen. Yes hoteliers of the world take note... you can have the nicest website, the best prices and fantastic locality, but if you've got a picture on your website of a double bed with a dark tartan/pink flowery/or depressingly striped bedcover, you ain't getting our custom.

And to think I spend hours training managers on how to recruit employees based on objective criteria and not "gut feeling". I'm so ashamed.